Privacy policy

  1. Who we are
    1. Sollitics BV (“Sollitics”, “we”, “us” or “our”) is committed to protecting your privacy and processing your personal data in a transparent and lawful manner. For the processing described in this Privacy Policy, the data controller is:

      Sollitics BV
      Ottergemsesteenweg 439
      9000 Gent
      Belgium
      Company number: 0779.246.332
      Email: info@sollitics.com
    2. This Privacy Policy provides information about the processing of personal data in connection with our website.For information about the processing of personal data in connection with our services, please refer to the applicable agreements and privacy information provided in connection with those services.Our website, sollitics.com, is owned and managed by Sollitics BV. Information about third parties that may process personal data in connection with our website is provided in Article 5 of this Privacy Policy.
    3. This Privacy Policy explains what personal data we collect, how and why we process it, the legal grounds on which we rely, with whom personal data may be shared, how long it may be retained, and the rights you have in relation to your personal data.
    4. If you have any questions about this Privacy Policy or the processing of your personal data, or if you wish to exercise your rights, please contact us at info@sollitics.com
  2. How we use and collect your personal data
    1. Personal data means any information relating to an identified or identifiable natural person. A person may be identifiable, directly or indirectly, by reference to information such as a name, identification number, location data, online identifier, or one or more factors specific to that person.
    2. We collect and process personal data through our website for the following purposes:

      1. Contact requests
        When you contact us through a form on our website, we process the personal data you provide in order to respond to and follow up on your request.

      2. VIM Quick Check requests
        When you request a VIM Quick Check through our website, we process the personal data you provide through the request form in order to handle your request, contact you about the Quick Check and follow up on your request. Submitting a VIM Quick Check request does not automatically subscribe you to our newsletter or other general marketing communications.

      3. Newsletter and marketing communications
        If you subscribe to our newsletter or otherwise consent to receiving marketing communications through our website, we use the contact information you provide to send you relevant news, insights, invitations and information about Sollitics and our services. You can withdraw your consent at any time using the unsubscribe option provided in our communications or by contacting us.

      4. Website operation, security and improvement
        We may process technical and usage data where necessary to operate, secure and maintain our website, diagnose technical issues and improve its performance and usability.
      5. Website analytics and business visitor identification

        We use website technologies to understand how our website is used and, where applicable, to identify organisations that visit our website. This information helps us understand interest in our services and improve our B2B sales and marketing activities.

        Where cookies or similar technologies require your consent, they will only be used in accordance with the choices you make through our cookie consent mechanism. For further information, please refer to our Cookie Policy.

      6. Legal obligations and legal claims
        We may process personal data where necessary to comply with legal obligations or to establish, exercise or defend legal claims.
    3. Depending on how you interact with our website, we may process the following categories of personal data:

      1. Contact data
        When you contact us through our website, we may process your name, business contact details, company information and any personal data you choose to include in your message.

        Please do not provide special categories of personal data or other sensitive information unless this is necessary for your request.

      2. VIM Quick Check request data
        When you request a VIM Quick Check through our website, we process the information requested in the form, such as your name, business email address and any information you choose to include in your message.

        This section concerns the request submitted through our website. The processing of data subsequently provided in the context of performing the VIM Quick Check is part of our services and is not covered by this Website Privacy Policy.

      3. Newsletter data
        If you subscribe to our newsletter or marketing communications, we process the contact information required to manage your subscription and communications, such as your email address and, where applicable, your name and marketing preferences.

      4. Technical and usage data
        Depending on the technologies used and your cookie preferences, we may process technical and usage information such as your IP address, browser and device information, operating system, referral source, pages visited, and information about the timing and duration of your visit.

        Where information has been irreversibly anonymised so that it can no longer be linked to an identified or identifiable natural person, it is no longer personal data for the purposes of the GDPR.

      5. Providing your personal data
        Where a website form indicates that certain information is required, we need that information in order to process and respond to your request. If you do not provide the required information, we may not be able to handle your request or provide the requested service. Other information is optional.
    4. We only process personal data where we have a valid legal basis under applicable data protection law. Depending on the purpose of the processing, we rely on one or more of the following legal grounds:
      1. Steps taken at your request
        Where you contact us to request information about our services or submit a VIM Quick Check request, we process the information necessary to respond to and handle your request. Depending on the nature of the request, this processing is based on steps taken at your request prior to entering into a contract or on our legitimate interest in responding to and managing business enquiries.

      2. Consent
        Where required, we rely on your consent, including for certain marketing communications and the use of non-essential cookies or similar technologies.

        Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before your consent was withdrawn.

      3. Legitimate interests
        We may process personal data where this is necessary for our legitimate interests, provided that these interests are not overridden by your interests, rights or freedoms.

        These legitimate interests may include:

        • operating, securing and improving our website;
        • responding to and managing business enquiries;
        • understanding how organisations interact with our website;
        • developing and maintaining relevant B2B business relationships;
        • establishing, exercising or defending legal claims
      4. Legal obligations
        We may process personal data where this is necessary to comply with a legal obligation to which Sollitics is subject.
    5. We will not use personal data collected through our website for purposes that are incompatible with the purposes described above, unless permitted or required by applicable law.
  1. Retention and deletion of your personal data
    1. We retain your personal data only for as long as necessary for the purposes for which it was collected or otherwise processed. Where it is not possible to determine a specific retention period in advance, we determine the appropriate retention period based on the purpose of the processing, the nature of the personal data, our relationship with you, and applicable legal requirements.
    2. Where processing is based on your consent and you withdraw that consent, or where you validly object to the processing of your personal data, we will stop the relevant processing and delete your personal data unless we have another lawful basis for retaining it. We may retain limited information where necessary to record and respect your privacy preferences or objection.
    3. We may retain personal data for longer where this is necessary to comply with a legal obligation or to establish, exercise or defend legal claims.
  1. Your rights as an individual

    1. Exercising your rights
      Under applicable data protection law, you have certain rights regarding your personal data. These rights may be subject to conditions and limitations provided by law.

      To exercise any of these rights, please contact us in accordance with Article 1 of this Privacy Policy. We will respond to your request without undue delay and, in any event, within one month of receiving your request. Where permitted by law, this period may be extended by up to two further months, taking into account the complexity and number of requests. If an extension is necessary, we will inform you within one month of receiving your request and explain the reasons for the delay.

    2. The right to access

      You have the right to obtain confirmation as to whether we process personal data concerning you and, where we do, to obtain access to that personal data and the information required by applicable data protection law.

      You also have the right to obtain a copy of the personal data undergoing processing. The first copy will be provided free of charge. For additional copies, we may charge a reasonable fee based on administrative costs.

      This right must not adversely affect the rights and freedoms of others.

    3. The right to rectification

      You have the right to have inaccurate personal data concerning you corrected without undue delay. Taking into account the purposes of the processing, you also have the right to have incomplete personal data completed

    4. The right to erasure

      Under certain circumstances, you have the right to request the deletion of your personal data, including where:

      • the personal data is no longer necessary for the purposes for which it was collected or processed;
      • you withdraw your consent and there is no other legal ground for the processing;
      • you object to the processing and there are no overriding legitimate grounds for continuing the processing;
      • you object to processing for direct marketing purposes;
      • your personal data has been unlawfully processed; or
      • the personal data must be erased to comply with a legal obligation.

      The right to erasure is not absolute. We may continue to process personal data where permitted or required by law, including where processing is necessary to comply with a legal obligation or to establish, exercise or defend legal claims.

    5. The right to restrict processing

      Under certain circumstances, you have the right to request that we restrict the processing of your personal data, including where:

      • you contest the accuracy of the personal data, for the period necessary for us to verify its accuracy;
      • the processing is unlawful and you request restriction instead of deletion;
      • we no longer need the personal data for the purposes of processing, but you require it for the establishment, exercise or defence of legal claims; or
      • you have objected to processing, pending verification of whether our legitimate grounds override yours.

      Where processing has been restricted, we may, apart from storing the data, process it only with your consent or where otherwise permitted by applicable data protection law.

      We will inform you before a restriction on processing is lifted.

    6. The right to data portability

      Where processing is based on your consent or on a contract and is carried out by automated means, you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format.

      Where technically feasible, you may also have the right to have that personal data transmitted directly to another controller. This right must not adversely affect the rights and freedoms of others.

    7. The right to object to processing

      Where we process your personal data on the basis of our legitimate interests, you have the right to object to that processing at any time on grounds relating to your particular situation.

      If you object, we will stop processing the relevant personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing is necessary for the establishment, exercise or defence of legal claims.

      Where your personal data is processed for direct marketing purposes, you have the right to object at any time. If you object, we will no longer process your personal data for direct marketing purposes.

    8. The right to withdraw consent

      Where processing is based on your consent, you have the right to withdraw that consent at any time. The withdrawal of consent does not affect the lawfulness of processing carried out before your consent was withdrawn.

    9. The right to lodge a complaint

      If you believe that the processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with a competent supervisory authority, in particular in the EU Member State of your habitual residence, place of work or the place of the alleged infringement. In Belgium, the competent supervisory authority is:


      Gegevensbeschermingsautoriteit / Autorité de protection des données
      (Data Protection Authority)
      Drukpersstraat 35 / Rue de la Presse 35
      1000 Brussels
      Belgium

      Belgian Data Protection Authority

      The Belgian DPA provides its current complaint procedure through its official website.

  1. Providing your personal data to others
    1. Service providers

      We use third-party service providers to operate, secure and maintain our website and to process enquiries submitted through it. Depending on how you use our website, your personal data may be processed by service providers that provide:

      • website hosting, maintenance and technical infrastructure;
      • website forms and database storage;
      • email and communication services;
      • website security, backup and administration services;
      • B2B website visitor identification and analytics services.

      Our website is hosted by Sidekick NV, with registered office at Veldkant 33A, 2550 Kontich, Belgium, and company number 0669.636.926.

      These service providers may process personal data on our behalf and only to the extent necessary to provide their services. Where required by applicable data protection law, appropriate data processing agreements and safeguards are put in place.

    2. Leadinfo

      We use Leadinfo to obtain insights into the organisations visiting our website. Leadinfo uses IP addresses to identify business website visitors and match them with publicly available company information. This allows us to understand how organisations interact with our website and to improve our B2B sales and marketing activities.

      Where personal data is processed for this purpose, such processing is based on our legitimate interests in understanding the use of our website and developing our business, taking into account the rights and interests of website visitors.

      More information about how Leadinfo processes data and the available opt-out options can be found in Leadinfo’s privacy information.

    3. Legal disclosures
      We may disclose your personal data where this is necessary to comply with a legal obligation or lawful request from a competent authority, or where necessary for the establishment, exercise or defence of legal claims.
    4. External websites and social media

      Our website may contain links to third-party websites and social media platforms. If you follow such a link, the relevant third party may process personal data about you in accordance with its own privacy policy.

      We are not responsible for the processing of personal data independently carried out by such third parties. We recommend reviewing their privacy information before using their services

  1. International transfers

    Some of the service providers we use may process personal data outside the European Economic Area (“EEA”).

    Where personal data is transferred to a country outside the EEA, we ensure that the transfer takes place in accordance with applicable data protection law. Where required, we rely on an adequacy decision adopted by the European Commission or implement appropriate safeguards, such as the European Commission’s Standard Contractual Clauses.

    You may contact us using the contact details provided in Article 1 if you would like further information about the safeguards applicable to transfers of your personal data.

  1. Cookies
    Our website uses cookies and similar technologies. For more information about the cookies we use, their purposes and your choices, please refer to our Cookie Policy.
  1. Amendments to the Privacy Policy

    We may update this Privacy Policy from time to time, for example to reflect changes to our website, our processing activities or applicable legal requirements. The most recent version will always be available on our website. Where appropriate, we will inform you separately of material changes.

Last updated: August 2026.