Improve your zero-touch rate and
make SAP VIM work for your AP process

Low automation, workarounds and recurring tickets don’t have to be the norm. Our improvement tracks help your VIM setup keep pace with your AP process so automation increases, and teams can rely on the system again.

Start your improvement journey

Our SAP VIM expertise is trusted by

Signs your VIM setup is holding you back

Your AP process doesn’t scale with your growth

Invoice volumes grow, entities are added and ways of working are centralised but manual steps and exceptions prevent your VIM setup from scaling.

IT is overwhelmed by VIM support tickets

User issues and process friction quickly turn
into support tickets, overloading IT with
day-to-day questions they shouldn’t
have to solve.

Teams lose trust and work around VIM

When VIM doesn’t support daily work, people adapt. Mailboxes and manual checks take over, increasing frustration and error risk.

Zero touch rate stays low despite having VIM

VIM is in place, yet too many invoices still require manual handling. Exceptions pile up, zero-touch rates remain low and the efficiency gains stay below expectations.

Why VIM isn’t a set-and-leave solution

If your VIM setup isn’t delivering the value you expected, it’s usually not on you. Implementing VIM often reveals underlying process issues for the first time. What used to stay hidden suddenly becomes visible, creating a clear starting point to work on real improvement.

That improvement doesn’t happen once. As invoice volumes grow and processes change, new bottlenecks emerge. Continuous improvement ensures VIM keeps supporting daily reality instead of slowly drifting away from it.

Get more out of your VIM

What makes our improvement approach different

Understand your AP reality

We start by understanding how your AP process works in practice. Not just the SAP and VIM setup, but how invoices actually flow day to day, by involving and listening to the people who work with the process every day.

Step-by-step improvement

Improvement doesn’t happen in one go. We work step by step, focusing on concrete topics and clear priorities instead of trying to fix everything at once. This allows teams to absorb changes, see progress quickly and avoid disruption

People-first, always

VIM only improves if people actually work with it. That’s why we actively listen to the teams using the process every day: understanding where they struggle, what slows them down and what would genuinely help.

Cross-client insights

We continuously benchmark your setup against patterns and lessons learned from other VIM environments. That way, you don’t have to reinvent the wheel or repeat mistakes others already solved.

Before, VIM was mainly associated with frustration. After working step by step on improvements with Sollitics, it became a process our teams could actually work with.

Ben Sadones,
CFO Cras

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How our SAP VIM improvement track works

Start your improvement journey

1. Intake and shared prioritisation

We start by talking with your teams and understanding how the AP process works in practice. Together, we identify pain points and agree on clear improvement priorities.

2. Define focus and KPIs

For each priority, we define clear KPIs and success criteria. This creates focus and makes progress measurable from the start.

3. Improve in short, focused steps

Improvements are bundled and implemented in short cycles. This allows teams to see progress quickly and adopt improvements without disrupting daily work.

4. Monitor, evaluate and adjust

After each cycle, we evaluate the impact and decide on next steps. This keeps VIM aligned with changing processes, volumes and realities.

Take the first step towards a SAP VIM improvement track

Not sure where to begin with improving your VIM setup? The VIM Quick Check is an easy, no-commitment way to get a first, objective view. You share a small, focused set of VIM data, which we analyse to calculate key KPIs and performance indicators.

The result is a clear picture of where invoices slow down, where manual effort creeps in, and how your setup performs compared to typical VIM benchmarks.

Request your quick check

VIM upgrades as part of continuous improvement

Some bottlenecks are surprisingly easy to solve, once you know what’s possible.

New VIM features regularly unlock better automation, simpler flows or cleaner exception handling. That’s why we stay closely aligned with the latest VIM functionality and include relevant upgrades as part of an improvement track.

Upgrading VIM doesn’t have to be risky or disruptive. When done with the right expertise and preparation, it becomes a natural step forward, not something to avoid.

Where VIM upgrades used to cause downtime, Sollitics helped us make them a smooth and predictable part of improvement.

Paul THooft,
SAP Finance team lead, Beaulieu

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Talk to a VIM expert

Wondering whether SAP VIM is the right fit for your AP process, or how to approach an implementation the right way? Sander is happy to think along and help you assess your situation.

Leave your details and we’ll get in touch to explore next steps.

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Ottergemsesteenweg 439
9000 Gent

Improve your zero-touch rate and
make SAP VIM work for your AP process

Our SAP VIM expertise is trusted by